Landlords
We're focused on letting, managing and maintaining all types of property in the North Yorkshire region, and our business is built on the experience we've gained from being landlords our selves. We know what tenants and homeowners want out of their property, and we like to keep things as simple as possible for everyone involved, without the stress and anxiety that comes with letting. Landlords come to us because we like to take care of everything and tenants come to us as they know we will provide them with a high quality property that they can really call their home. We work closely with our landlords to help them to build and enhance their portfolios, recognising the value in our honest advice.
Our Friendly, Knowledgeable Team
The team at PPM are both experienced and friendly and will always give you the very best service possible. Almost all of our staff are also property landlords in their own right and hence, have 'first hand' experience. PPM will ensure that we go the extra mile so that your experience with us is the best in the area.
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We have a wealth of experience in letting property and are efficient and friendly
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We keep you up to date with how things are going
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We can offer you comprehensive written recommendations on how to make the most of your property
Free Maintenance
At PPM we employ our own 'in-house' maintenance team so we can respond quickly to all emergency calls, taking the maintenance hassle off your shoulders.
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Free emergency maintenance hours for all properties on fully managed contracts
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24 hour emergency contact number given to all tenants
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No charge for coordinating maintenance
Branding
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Storytelling
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DESIGN
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Consulting
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Forward Thinking
Our friendly and knowledgeable team are here for you throughout your tenancy to help with any issues relating to your home.
24 Hours, 365 days
With our 24-hour emergency contact line we're here to help any time, day or night.
Communication
We believe having a good relationship with clients is key, this is why we respond to every message and make sure that there is a proper paper trial so yourselves and your landlord are both protected.
We have our own Maintenance Team
Keeping your property let requires responsive property maintenance. Our in house maintenance team has over 10 years of experience working in the engineering industry. Because of this, we are able to keep the majority of any maintenance costs as low as possible. In the event of requiring a third party to resolve a maintenance issue we only use approved contractors with permission granted by the landlord first.
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We are also on hand to provide any advice or tips on any DIY for your property. If you need help sourcing a trusted trades person we can point you in the direction of our approved contractors..
Proper Paper Trail
We operate an online tool for tenants to report repairs which leaves a strong paper trail giving landlords 24/7 access to archived reports from tenants, invoices and receipts from all works carried out at their property.
Some landlords prefer to handle things themselves
Some landlords prefer to handle their own repairs, this isn't a problem. We can forward the information about the required work directly to you. As responsible managing agents, we have an obligation to our tenants that the work should be carried out in a reasonable timeframe, safely, and to a good standard. We will maintain regular contact with the landlord until the repair is satisfied.