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Tenants - The Rental Process

Tenants: How does the rental process work with PPM?

When you deal with us you know that you are paying for a quality service carried out by professionals.

PPM Logo - The rental process

Before move-in

The administration fee is equivalent to 1 week’s rent and allows us to take the property off the market for up to 15 days and allows us to conduct the relevant application checks: Right to Rent, Employment, Previous Landlord, Credit and Guarantor (if applicable).  This process is carried out online and, up to 30 September 2022 we can also carry out your residency checks online – although this will revert to ‘face-to-face’ after that date unless further extended by the government.

At move-in

During your tenancy

If you are moving into a fully managed property with PPM, you will be working with us to ensure a smooth tenancy and to discuss any issues you have.  Should you wish us to amend the tenancy agreement (as per the terms outlined in your holding deposit agreement) there will be a fee of £50 including VAT for each revision of the agreement.  Now for the part we don’t like; Rental Arrears.  We sincerely hope that you do not suffer any problems with paying your rent, remember it should be in our account in clear funds on the correct day according to your tenancy agreement.  If you think you might have an issue with payment, please get in touch with PPM (for managed properties) or your landlord as soon as possible.  If should you fall into arrears, there will be a charge of 3% above the Bank of England base rate on any outstanding monies and your home may be re-possessed.

You will now be required to pay (in cleared funds) the following:

  • The firsts month’s rent (holding deposit can be offset against this)

  • Security Deposit – usually equivalent of 5 week’s rent

You will meet our inventory clerk to go through the check-in procedure at your new home, take utility meter readings and ensure you are happy to confirm the condition of the property.  At this time the clerk will ensure the smoke and CO detectors are in working condition (thereafter you are required to ensure they continue to work according to the instruction manual).  You will receive the keys to your new home and details of who you should contact if you have any issues with maintenance.  Please ensure that you allow sufficient time to carry out this important process, prior to your removal van arriving!

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